Personal and Professional Testimonials of how we have assisted in providing the right healthcare option for our clients 
Clients participating in a variety of Medicare Advantage and Medicare Supplement plans
from: United HealthCare, Regence, Humana, Health Net, Providence.

July 30, 2018
To whom it may concern:
The Vancouver Clinic, a 350 provider multi-specialty group practice serving SW Washington for over 80 years, has progressively worked to serve senior patients through the Medicare Advantage (MA) program. We currently have nearly 15,000 Medicare Advantage members assigned to our medical group. We have found Medicare Advantage to be a more sustainable insurance vehicle for delivering high quality integrated care.
To help our patients who are eligible for this innovative program, we have formed a close working relationship with Healthcare Options NW and its principal broker, Mr. Craig Riley. Craig and his firm take the time to learn about the offerings of our Clinic and work within the CMS guidelines to appropriately educate and inform consumers. Craig holds seminars for seniors on site at the Clinic and is a respected source of fair information on the MA plans that Vancouver Clinic accepts.
It has been a pleasure to work closely with Craig and his firm for our patients benefit. I can wholeheartedly recommend him to other healthcare groups who are looking for someone in the broker community to closely partner with on Medicare Advantage.
If I can answer any questions or provide further information, please do not hesitate to contact me at 360 397-5520.
 Mark E. Mantei
CEO, The Vancouver Clinic
Dear Craig, 
   "Just wanted to thank you again for the great work you did getting us connected to health care & even the Dr's and appointments!  We really appreciate it." 
Have a wonderful New Year.   Merrilee and Bruce

Jack McFarland
Medicare TestimonialTo Whom it may concern:
 “In my attempt to navigate the Medicare Insurance program, I was fortunate enough to attend one of the seminars put on by Riley Financial.
Craig and Laura made sense out of chaos. In addition, they have helped us with supplemental insurance decisions and Care Insurance. I highly recommend Craig and Laura with Senior HealthCare.”
Jack McFarland
From the Vancouver Clinic:
“Craig Riley from Senior HealthCare Options has been holding workshops in our clinics to help our patients better understand their options for health plans. Mr. Riley discusses the plans we accept at the Vancouver Clinic and assists patients in choosing the plan that best meets their individual situation. We have found Craig to be very good with seniors and is able to explain these complicated offerings in a way people can understand. In addition, he provides no sales pressure and is always willing to spend time with people individually including their families until the patient is comfortable knowing their options. Craig has been a great service to our patients.”
Wendy Lehner R.N.
Director of Medical Affairs and Quality
The Vancouver Clinic
Vancouver, Wa 98664
From PeaceHealth Medical:
For over a year, Senior HealthCare Options has been providing education meetings for PeaceHealth Medical Group's patients and those approaching Medicare eligibility age.  These meetings have proven valuable to our patients who are often overwhelmed and confused by Medicare and the innumerable mailings they receive Our patients are very appreciative of the information and the accessibility provided by Senior HealthCare Options.
Senior HealthCare Options has also helped to ease the burden of patient questions to clinic staff and providers regarding their Medicare choices. 
We have found Craig Riley, Laura Ekerson the entire Senior HealthCare Options staff helpful and sincerely interested in our patients' best interests.
Leslie Damron
Manager, Provider Relations
Ron Hylland
Medicare Testimonial
  “   Laura and all at the Senior HealthCare office.  We really appreciate you guys.  The workshop that we attended showed us that we could save over $400 per month on health insurance premiums.  We didn't really believe it (too good to be true?) until we researched it further and found out that it was true.  Now we not only are saving money each month, but I recently moved my mother over here into an assisted living apartment, and got her signed up for this type of Medicare plan also.” 
 Thanks again, Vancouver, Washington
“ My wife and I attended one of Senior HealthCare “workshops” and were pleased to find that they had a program that could save us around $ 150.00 per month for essentially the same services we had been getting. We had an individual session with Craig, which answered many questions unique to our situation. We are appreciative of the quick and thorough assistance Riley Financial gave when we a minor squabble with our former insurance company.
Thanks, Dean Harris”
Sharon called to say thank you so much for having the workshop.  She said that you helped her and her husband figure out the questions that they needed to ask his current employer and provider.  Although they do not need Medicare  Advantage now she said that she will definitely be calling us when they do.  Dan and Sharon Hutchinson:
Larry and Betsy Kingsbury
As current patients who are approaching Medicare age, my wife and I were surprised at how complicated the process of choosing a supplemental insurance plan was.
Fortunately, the Vancouver Clinic sent a mailing referring us to Craig Riley and Laura Ekerson at Senior HealthCare Options.  Laura was very helpful, thorough and knowledgeable.  It was a relief to get answers to our questions.
Dear Mr. Riley
We want to thank you for taking time to explain our insurance.  We appreciated it so much and now understand the policy much better.  You are doing a wonderful service.
God Bless and Merry Christmas
Keith and Diane Palmquist
Laura.  Thank you so much for all the time and personal attention you showed me.  I would not have gotten this without you.  Even your call to my new Doctor, who does this kind of service ….You do!  Much gratitude for you.
Christine White

Dear Laura:
We really appreciate all your help the past couple of years. In 2014 found out he would be taking early retirement beginning July 1st,2014.He was able to remain on his company medical plan but I insurance. Thanks to you, /we appreciate being able to come in,  sit Trying get the best medical coverage is hard, your help,  it takes away a lot of the stress and confusion. We will see you in October of 2016!    Blessings, Bev Pfeifer

Health Care Options NW has been our "go to" place ever since we both aged Medicare some six years ago.  We have visited their office twice by appointment for and have attended workshops every year to understand changing laws and plans.  We have also referred many friends to these free services.  We could not navigate this maze without this fabulous team.  This is the place to go.  These are the people to see.  Jim and Joanne Williams

The people at Health Care Options are just wonderful to work with.  Very knowledgeable, very helpful, always positive and very easy to work with.  We would recommend them to anyone.  We always come to them for assistance during the annual Medicare renewal period in December.  Bob Richter 

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